SMS Consent and Messaging Terms

Overview

LeadLoom provides automated SMS responses for businesses when a customer attempts to contact them by phone. This page explains how consent is obtained and what recipients can expect when receiving text messages.

How Consent Is Collected

A person may receive a text message when they initiate contact with a business by calling its phone number and the call is missed.

If the call is not answered, an automated SMS may be sent acknowledging the missed call and allowing the customer to continue the conversation via text.

By calling the business phone number, the caller consents to receive a reply via SMS related to their inquiry or interaction.

What Messages Include

• Acknowledgement of a missed phone call
• Responses to inquiries or requests
• Appointment or service-related follow-ups
• Customer support communication related to the caller's request

Messages are not used for unsolicited marketing or promotional campaigns.

Message Frequency

Message frequency varies depending on the conversation and the customer's interaction with the business.

Rates and Charges

Message and data rates may apply depending on the recipient's mobile carrier and plan.

Opt-Out

Recipients may opt out of SMS communication at any time by replying:

STOP

After opting out, no further text messages will be sent unless the recipient initiates contact again.

Help

Recipients can reply:

HELP

for assistance or contact us at:

abhiram@tryleadloom.com

Consent Is Not a Condition of Purchase

Consent to receive text messages is not required as a condition of purchasing any goods or services.

Related Policies

For more information, please review our Privacy Policy and Terms of Service.